Shipping Policy

✈️ Shipping Costs

We proudly offer Free Economy Shipping on all Restivioz orders — no minimum purchase required.

If you need your order sooner, you may select:

• Standard Shipping
• Express Shipping

Available options and rates will appear at checkout based on your location.

📦 Tracking Confirmation

Once your order has been processed and shipped, you will receive a tracking number via email. Tracking information typically becomes active within 3–4 business days after dispatch.

⏱️ Processing & Delivery Times

Order Processing Time: 1–3 business days after order placement. Processing times may extend during peak travel seasons or promotional periods.

Estimated Delivery Times:

Delivery timelines are estimates and may vary due to airline logistics, customs clearance, weather conditions, holidays, or local courier delays.

🔔 Order Modifications & Cancellations

• Order cancellations are accepted within 2 hours of purchase.
• Shipping address changes must be requested before the order is processed.
• Once shipped, orders cannot be modified or canceled.

⚠️ Important Shipping Information

• We do not ship to PO Boxes.
• Delivery estimates are not guaranteed.
• Customs clearance procedures are outside our control.
• Local public holidays may affect delivery schedules.
• Incorrect or incomplete shipping details may result in delays.

🕵️ Experiencing a Delay?

If your order has not arrived within the estimated timeframe, please contact our support team for assistance.

📧 support@restivioz.com
We aim to respond within 24–48 business hours.

🛡️ The Restivioz Commitment

At Restivioz, we understand that travel comfort matters. Every order is processed with care and urgency to ensure your 360° Travel Neck Pillow arrives ready for your next journey.